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Sphero Support
Orders, Returns, Warranties, and Upgrade Programs
Orders, Returns, Warranties, and Upgrade Programs
Shipping + Delivery
Route and Green Package Protection
International Shipping FAQs
Warehouse Location and Shipping Schedule
Shipping to US Military Addresses (APO/FPO)
Available Shipping Methods + Shipping Speeds
Missing and Lost Orders
Preorders and Backorders
Accepted Payment Methods
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School + Tax-Exempt Purchases
New Jersey Business Certificate
Tax Refunds
Using a Purchase Order
Creating an Online Account
Requesting a Quote
Become a Reseller
Online Tax-Exempt Purchases
Sphero's W-9 and Sole Source Letter
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Order Changes + Cancellations
Changing an Order After It's Placed
Cancel an Order
Returns + Exchanges
Return Policy
Return Refunds
Initiate a Return or Exchange
Warranties
Sphero Warranty
SpheroCare - Extended Warranties
Upgrade Programs
BOLT+ Upgrade Program
RVR to RVR+ Upgrade Program
