Tax Refunds
Can I get a tax refund after placing my order?
Sales tax can only be refunded in certain situations. If you believe your order qualifies for a tax refund, please reach out to us for review.
How do I request a tax refund?
To request a refund of sales tax, please email taxexempt@sphero.com with the following information:
-
Your order number
-
A copy of your tax exemption certificate
The tax exemption must be issued by the state where your order is shipping
What if I don’t have a tax exemption certificate?
Without a valid tax exemption certificate, we’re unable to issue a refund for sales tax.
Can I have my account set up as tax exempt for future orders?
Yes. Once your certificate is on file, we can apply tax exempt status to future purchases to prevent tax from being charged at checkout.