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SPRK+ Connection Troubleshooting

If your SPRK+ isn’t connecting to your device, try the following steps:

1. Check the Battery

  • Your robot’s battery may be low.

  • Place SPRK+ on the charging cradle, making sure it is level with the heavy side down.

  • The blue charger light should blink to indicate charging.

  • SPRK+ is fully charged after about 3 hours, or once the blue light turns solid.

2. Check for Deep-Sleep Mode

  • SPRK+ may be in deep-sleep mode.

  • Place SPRK+ in the charging cradle and wait for it to cycle through the rainbow-colored sequence.

  • Remove SPRK+ from the cradle and pair it with your mobile device by opening the Sphero Edu app and holding your device close to SPRK+.

3. Verify Device Compatibility

  • Ensure your mobile device supports Bluetooth Smart (Bluetooth 4.0).

  • Some devices, such as iPad 2 and certain Android 4.4+ devices, do not support Bluetooth Smart and may be unable to connect, even if the Sphero Edu app installs successfully.