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Sphero Edu - Privacy and Security

The Sphero Edu platform works with a variety of Sphero robots, including: BOLT, BOLT+, RVR, RVR+, Mini, Sphero 2.0, SPRK Edition, SPRK+, BB-8, BB-9E, R2-D2, R2-Q5, Ollie, and Darkside.

Robot Data

  • No personally identifiable information (PII) is stored on the robots themselves.

  • Robots collect only anonymous activation, usage, and version information to support the product experience.

  • Personal information is stored on the Sphero Central platform only if users create an account.

  • Users can drive, program, and complete lessons without logging in or sharing personal information.

Accounts & Authentication

Users may choose to create a Sphero Edu account through the Sphero Central platform, or use the apps anonymously. Account benefits include storing data in the cloud and sharing content where permitted by applicable privacy laws.

Sphero offers three general account types:

  • Learner/Student: Build programs and complete lessons

  • Educator: Create and manage classes, assign lessons

  • Parent/Guardian: Create accounts for children and assign lessons

Data Storage & Privacy

  • All user data is password protected and stored in a secure database accessible only by administrators.

  • Data is encrypted in transit and at rest.

  • For details on data collection and usage, see the Sphero Edu Privacy Policy.

COPPA Compliance

  • Users 13 years or younger require a Parent/Guardian or Educator to set up their account.

  • All under-13 user data is accessible only to the Learner and their Parent/Guardian or Teacher.

Personal Data Collected

Account Type Required Information
Educators Username, email, password, first name, last name, school/organization
Parents/Guardians Username, email, password, first name, last name
Learners (over age gate) Username, email, password, first name
Students/Children Username, first name, last initial, password

Note: With Class Code logins, students only need to provide a first name and last initial.

Data Sharing

  • No PII is shared with third-party vendors.

  • Abstracted user data may be shared with the following vendors for app analytics and performance improvement:

    • Amplitude (app analytics)

    • Google (Play Store, Google Analytics, Firebase)

    • Apple (App Store Connect)

    • Amazon (Fire OS developer portal)

  • No user data is used for advertising.