How to Connect and Use Your Ollie and Darkside Robots

To connect Ollie to iOS or Android devices:

Download the Sphero Edu app from your device’s app store.
Ensure Ollie is fully charged.
Lightly place your device on Ollie and launch the app.
Ollie will automatically connect.

Flashing Red Light / Firmware Issues

If Ollie is flashing red, the firmware may be corrupt. To fix this:

Ensure your app is up-to-date.
Connect to a strong, reliable WiFi network.
Reconnect Ollie through the app. The firmware update should begin automatically.
If the update does not start, ensure Ollie is fully charged and try again.

PIN / Passcode Prompt

If prompted for a PIN or passcode, you may be connecting through the Bluetooth settings instead of the app. Always connect by launching the Sphero Edu app and placing your device on Ollie.

Water Resistance

Ollie is splash-resistant, but it is not waterproof.

Disassembly

Do not disassemble Ollie.
Grip Tires can be replaced.
Only remove hubcaps with a coin or flathead screwdriver, then pop new hubcaps into place.

Performance Specs

Top speed: 14 MPH (23 KPH) on flat surfaces
Bluetooth range: 25 meters
Playtime: Up to 1 hour on a full charge

Dimensions and Weight

Dimensions: 9.88" L x 4.76" W x 4.33" H (251 mm x 121 mm x 110 mm)
Weight: 1.38 lbs (596.8 g)

Battery and Charging Tips

Ollie charges via micro USB.
Red light around USB port = charging, Green = fully charged.
If Ollie dies quickly after charging, ensure the robot was fully charged and the connection is solid.

Deep-Sleep Mode

Ollie may enter deep-sleep to preserve battery.
To wake Ollie: plug in the micro USB cable, then unplug. Ollie will glow soft purple.
If Ollie does not wake, try a different USB port or cable.

App Interference

Some Bluetooth Low Energy apps (e.g., Tile, PkPkt) may affect performance.
Force quit these apps if experiencing connectivity or performance issues.

Support

If Ollie still will not connect, charge, or wake up, please contact us using this form..